Frequently Asked Questions

Below you will find answers to the most common

questions we receive at Nebula.

  • Do you have an iOS app?

    Yes, you can get it here.

  • When will your iOS app support iPad?

    Our iOS team is working on it right now. A couple of weird iOS 13 bugs slowed us down, but it’s very nearly done.

  • Do you have an Android app?

    We're working on it. We don’t have a timeline ready to share yet, but it’s in internal testing now.

  • Okay, what about Apple TV, Roku, Fire TV…?

    Apple TV and Android TV will be relatively easy wins once the iOS and Android apps are feature complete. Roku will be shortly behind. As for Fire TV and all of the others, it sort of depends on demand. We’re a small team, and while we’d love to offer 100% of our support to 100% of the available platforms, we’ll have to make some choices along the way.

  • How do the creators get paid?

    Nebula profit (the money remaining after service costs not inclusive of engineering). is divided 50/50 between the creators and Standard. The creator pool is paid out based on watch time.

  • Who owns Nebula?

    Nebula is a joint venture between Standard and the creators. There are currently no outside investors or venture capitalists. If that ever changes, we’ll disclose it here.

  • How do you find new creators?

    Nebula is not intended as a YouTube competitor, so we’re not actively working toward an open platform. Our content and our roster are carefully curated to make sure that anything shown here is something we can all stand behind. If one of your favorite creators would be a great fit with our lineup and philosophy, please get in touch and let us know.

  • I signed up via the CuriosityStream bundle. How do I get access to Nebula?

    When you sign up for CuriosityStream using a creator code you should receive a welcome email from us. If you haven’t spotted it, and it’s not in your junk folder, contact support.

  • Where do I submit feature requests or bug reports?

    You should contact our support team. We really love hearing from enthusiastic users, and we’re always looking for more beta testers.